tk566's Privacy Policy

tk566 (referred to herein as "we", "our" or "the platform") operates a reliable online casino and betting service for users in Bangladesh. This privacy policy applies to all services provided through the tk566.cam website.

This policy explains what types of information we collect when you use our platform, register, or contact us, and how that information is used, stored and kept secure.

Our services are for individuals aged 21 and above only. By using the tk566 website you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

At various stages of our relationship with you, we may collect the following types of information:

2.1 Information you provide directly

• Full name and date of birth
• Email address
• Residential address
• National ID card or passport details (for identity verification)
• bKash, Nagad or Rocket account details (for transactions, not the full number)
• Bank account details (where applicable)
• Content of communications with the support team

2.2 Automatically collected information

• IP address and device type
• Browser type and version
• Website usage history and session data
• Information collected through cookies and similar tracking technologies
• Login times, gaming history and records of betting activity

We use your information for the following legitimate purposes:

3.1 Account management and identity verification

To create, manage and keep your account secure, we need to verify your identity. This is an essential step in preventing money laundering and blocking participation by minors.

3.2 Processing financial transactions

To complete deposit and withdrawal transactions — via bKash, Nagad, Rocket or bank transfer — we require the relevant information. Our goal is to ensure the security and accuracy of every transaction.

3.3 Providing customer service

Your communication history and information are stored to provide our 24/7 live chat support and email assistance, so that issues can be resolved quickly and effectively.

3.4 Security and fraud prevention

We monitor behavioural data to detect suspicious activity, prevent multiple account creation and stop financial fraud.

3.5 Service improvement

We use analytical data to further improve the user experience, develop new features and resolve technical issues.

3.6 Promotional communications

If you have given your consent, we may notify you about bonuses, promotions and special offers. You can stop receiving such messages at any time.

tk566 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment processors

The necessary financial information is shared with bKash, Nagad, Rocket and banking partners to complete transactions. This information is used solely for processing transactions.

4.2 Identity verification services

As part of the KYC (Know Your Customer) process, certain information may be shared with trusted identity verification organisations.

4.3 Legal obligations

Information may be disclosed to authorities pursuant to a court order, government directive or other legal obligation.

4.4 Business continuity

In the event of a business merger or acquisition, you will be duly notified before any transfer of data and equivalent protections under this policy will be ensured.

Our website uses cookies, which are small text files stored in your browser. Cookies help our site function properly and improve your experience of using it.

5.1 Essential cookies

These cookies are essential for the basic functionality of the website — such as maintaining your login session and managing security tokens. Without them the site will not work properly.

5.2 Analytical cookies

We use analytical cookies to understand site traffic and usage patterns. This information is analysed in aggregate form and no individual is identified separately.

5.3 Cookie controls

You have the option to accept or reject cookies in your browser settings. Please note, however, that disabling some cookies may affect certain site features.

To protect your personal information, tk566 applies industry-standard technical and administrative security measures:

• SSL/TLS Encryption: All communication between you and us is protected by SSL encryption, which prevents any unauthorised access while data is in transit.
• Secure Servers: Your data is stored in secured data centres with both physical and digital security measures in place.
• Access Controls: Only authorised staff can access your information, and each of them is required to comply with strict confidentiality policies.
• Regular Security Reviews: Our security measures are regularly tested and updated.
• Two-Factor Authentication: Two-factor authentication is available for additional account protection.

However, no method of transmitting or storing information over the internet is 100% secure. We make every effort, but it is not possible to guarantee perfect security for any method.

We retain your personal information only for as long as it is needed or as required by legal obligations:

• Information for active accounts is retained for the duration the account remains open.
• Even after an account is closed, records of financial transactions may be kept for a specified period to meet legal requirements.
• Support communication records are kept for a limited period for service quality review.
• If promotional consent is withdrawn, the relevant information is no longer used for marketing purposes immediately.

Once the retention period ends, data is securely deleted or anonymised.

You have the following rights regarding your personal information:

8.1 Right to access

You can request at any time to know what information we hold about you. We will provide a full account within a reasonable time.

8.2 Right to rectification

If any of your information is inaccurate or incomplete, you can request a correction. We will verify and correct it promptly.

8.3 Right to erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained by law due to legal obligations.

8.4 Right to restrict processing

In certain circumstances you may request that the use of your information be restricted, which we will comply with where reasonable.

8.5 Right to opt out of promotional communications

If you no longer wish to receive messages about bonuses and promotions, let our support team know. We will respect your preference without delay.

To exercise these rights, email us at [email protected] or contact our 24/7 live chat.

tk566's services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from minors.

We have age verification measures in place during the registration process. If we are informed that a minor has opened an account, we will immediately suspend that account and delete the associated information.

If you believe a minor is using our platform, please notify us at [email protected].

Our servers may be located in various countries. When transferring data, we ensure that adequate protective measures for your information are in place in the destination country or service.

We establish contractual terms with third-party partners that ensure they also comply with our standard of privacy protection. The applicable legal framework is followed when transferring data outside Bangladesh.

We may update this privacy policy from time to time due to business needs, legal changes or technological developments.

For any significant changes, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email address
• By updating the "Last updated" date at the top of this page

Continuing to use our platform after changes have been made will be considered as your consent to the updated policy. We always keep previous versions of the policy in an archive.